Small Business Show

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Sinopse

Giving You The Business Every Week

Episódios

  • Managing Small Business IT Infrastructure

    20/10/2021 Duração: 39min

    As Small Business owners, we all know how important it is to keep your technology up and running with minimal downtime. What’s the best way to get support for your information technology needs? What IT support options are out there for Small Business owners? Join your hosts Dave Hamilton and Shannon Jean as they discuss the options available for Small Business owners to keep your tech up and running. But first, you don't want to miss the rant about selling on Marketplaces. Listen in and learn!   00:00:00 Small Business Show #350 for Wednesday, October 20, 2021 00:01:37 BANNED! (by your key platform…and its algorithm) Two tokens customer service concept Rebecca Michals from eBay on Small Business Show [email protected] Sponsors: 00:14:26 SPONSOR: Shopify – For anyone to sell anywhere, Shopify is giving you a fourteen-day trial and full access to Shopify’s entire suite of features. Visit Shopify.com/sbs to get yours! 00:16:47 SPONSOR: Bambee – Let Bambee help with your dedicated HR

  • Valuing Your Time and the Short & Long Productivity System

    13/10/2021 Duração: 44min

    Managing your time as a Small Business owner is a critical part of each day. Join us today as your hosts Shannon Jean and Dave Hamilton discuss how to identify when your time becomes more valuable than the task you are working on and how to delegate so you can more effectively apply your skills to another task. We also introduce a new Long & Short productivity system that Shannon has been developing to help him "eat the frog" in the most productive manner as possible. 00:00:00 Small Business Show #349 for Wednesday, October 13, 2021 00:03:02 Timing Your Inspiration The People’s Tycoon (Henry Ford) “All you got is life time.” – Henry Rollins British Airways Chase Visa Signature Card Sponsors 00:09:51 SPONSOR: Novo: Get Your Free business banking account in just 10 minutes at BankNovo.com/SBS. 00:11:45 SPONSOR: NetSuite. NetSuite by Oracle is the #1 Financial System - no matter how big your business grows. NetSuite is offering a one-of-a-kind financing program only for those ready to switc

  • Choosing Accounting Software and the Best Books and Podcasts for Small Business Owners

    06/10/2021 Duração: 43min

    How do you choose the best accounting software for your Small Business? What's right for one business may not fit the needs of another. Today on The Small Business Show we talk Accounting software during our introduction and then it's on to books and Podcasts! What business books are your hosts Shannon Jean and Dave Hamilton reading? Join us today to learn about the books that have made an impact on the Small Business success of your hosts. Dave and Shannon also dive into their current favorite Podcasts that they are listening to. Listen in and learn! 00:00:00 Small Business Show #348 for Wednesday, October 6, 2021 00:01:00 Quick Bambee Discussion 00:01:26 Selling Your Business… To the Government? 00:05:09 1202 Small Business Stock Gains Exclusion 00:07:50 What Accounting Software Do You Use for Your Business's Bookkeeping? QuickBooks FreshBooks AccountEdge (formerly MYOB) [email protected] What features does my business need? FileMaker Server for Linux FMPHost 00:1

  • Why and How to Identify Your Primary Customer

    29/09/2021 Duração: 38min

    Does your business have a Primary Customer? A customer type that you have identified that you focus all your energy and skills trying to make happy? Does this Primary Customer generate most of your profits? If not, why not? Today on The Small Business Show we discuss how and why it is important to identify your Primary Customer for the success of your Small Business.   00:00:00 Small Business Show #347 for Wednesday, September 29, 2021 00:03:00 Beginning the process of selling a business Bob Grewal from Seapoint Business Advisors on Small Business Show  00:15:07 SPONSOR: Novo: Get Your Free business banking account in just 10 minutes at BankNovo.com/SBS. 00:17:10 SPONSOR: Visit LadderLife.com/sbs today to see if you’re instantly approved for Term Life Insurance. Do it today! 00:18:47 Finding The Right Customers For Your Business Building an Avatar Customer traits: Cost-conscious Time-conscious Lazy Service-conscious Premium-conscious Aspirationally-focused What’s your m

  • Top 10 Small Business Owner Personality Traits

    22/09/2021 Duração: 39min

    What personality traits do successful Small Business owners share? Which traits help Small Business owners to overcome adversity to find success? Join us today on The Small Business Show to find out! Your hosts Shannon Jean and Dave Hamilton each share their list of essential traits they believe create successful Small Business owners. Listen in and compare your own traits with their list!   00:00:00 Small Business Show #346 for Wednesday, September 22, 2021 00:01:41 What is Small Business Week, and Why Doesn’t It Matter? 00:08:01 SPONSOR: SaneBox. SaneBox’s Artificial Intelligence monitors your Inbox. Automatically, knucklehead email is moved to your SaneLater folder. All that’s left is the important stuff and your smiles. Use SaneBox.com/smallbusiness for 14-days free and a $25 credit. 00:09:55 SPONSOR: LinkedIn Jobs will help you hire the right person for your role. Post your first job for free at LinkedIn.com/SBS. Terms and conditions apply. 00:11:47 Top 10 Critical Business Personality Trait

  • EIDL Loans, Accountants and Tapping into the Creativity and Productivity Faucet

    15/09/2021 Duração: 39min

    Did you participate in the Paycheck Protection Program (PPP) or the Economic Impact Disaster Loan (EIDL) program? During our Small Business Show intro this week we discuss how to get your EIDL paid back and why it's important to plan for the long-term when changing Accountants. Then it's on to a dissection of the Creativity and Productivity Faucet Concept! How is it that some people and some businesses seem to be incredibly creative and productive? Pumping out new creative content, new products, and services and continually finding success while they do it. Listen to episode 345 of The Small Business Show to find out! 00:00:00 Small Business Show #345 for Wednesday, September 15, 2021 00:02:15 Paying Back the EIDL 00:04:58 Cheap...and worth it! 00:08:54 Changing Accountants is Like Changing Barbers 00:16:33 SPONSOR: NetSuite. NetSuite by Oracle is the #1 Financial System - no matter how big your business grows. NetSuite is offering a one-of-a-kind financing program only for those ready to switch

  • Google Trends and What's the Best Website for Your Small Business?

    08/09/2021 Duração: 24min

    Your Small Business needs a website and you need customers to be able to find it. Join us today on The Small Business Show to learn how Google Trends research can help you attract the customers you need. Then it's on to a discussion about how to decide which type of website you need, what kind of service provider, and how to get the website of your dreams built without breaking the bank. Join Dave Hamilton and Shannon Jean for episode 344 of the Small Business Show for all this and more!   00:00:00 Small Business Show #344 for Wednesday, September 8, 2021 SBS Listener Survey - Win $50! 00:02:24 Google Trends for Local SEO Trends.Google.Com 00:07:12 SPONSOR: Bambee – Let Bambee help with your dedicated HR Manager! Go to Bambee.com/SMALL right now to schedule your free HR audit. 00:08:58 The Best Small Business Website Scott-Wordpress Pricing — What does it REALLY cost? Start with Marketplaces like Amazon, eBay, and Facebook Shopify Tutorials Fiverr Help With Shopify X-Cart Bi

  • Local SEO Search Optimization and Managing Customer Returns

    01/09/2021 Duração: 30min

    Making sure your company surfaces in search results for “near me” searches is critical for local search engine optimization. What local SEO search optimization techniques will help your local customers find you above your competition? Listen to episode 343 of The Small Business Show to learn more! Then it's time to take a deep dive into how to turn customer returns into a competitive advantage for your Small Business. Learn from co-host Shannon Jean's 30+ years of managing returns and creating policies that thrill customers and build loyalty and why co-host Dave Hamilton's famous quote about "All businesses are in the customer service business." is especially true when it comes to your return policies. 00:00:00 Small Business Show #343 for Wednesday, September 1, 2021 00:01:11 SBS Listener Survey - Win $50! 00:03:00 Local SEO Search Tips and Managing Customer Returns 00:03:52 Local SEO “Near Me” Search Tips Claim Your Business How to Claim Your Business on Google Maps How to Claim Your Busin

  • Best Small Business Phone Systems and Credit Card Rewards – Small Business Show 342

    25/08/2021 Duração: 40min

    What's the Best Small Business phone system for your business? Join us this week on The Small Business Show as we discuss how answering your phone can be a competitive advantage! Then it's on to a deep dive into the benefits of using affinity credit cards to enhance your lifestyle while using them for your Small Business. Listen in to your hosts Shannon Jean and Dave Hamilton to hear how they have lived a Charmed Life with the help of credit card points.   00:00:00 Small Business Show #342 for Wednesday, August 25, 2021 00:01:28 What is the best office phone system? Phone.com RingCentral Grasshopper AirCall.io The Two Tokens of Customer Service Obi200 00:10:13 Sponsor: LinkedIn Jobs will help you hire the right person for your role. Post your first job for free at LinkedIn.com/SBS. Terms and conditions apply. 00:12:15 Credit Cards Make Inter-Statement Payments It’s YOUR Personal Guarantee, Not Your Company’s Travel Cards American Express Bonvoy Hotel Rewards Card Barclay’

  • Small Business Accounting Secrets and All About Trademarks

    18/08/2021 Duração: 35min

    Are you living a "before-tax" lifestyle? What other accounting secrets are you missing out on that could improve your life while saving money for your Small Business? Is a Trademark important for your small business? When should you file for one and can you do it yourself? What happens if your Trademark is challenged? All this and more on The Small Business Show this week!   00:00:00 Small Business Show #341 for Wednesday, August 18, 2021 00:01:08 Small Business Accounting Hidden Secrets - Living a Before-Tax Life Putting Family on the Payroll Expensing Trips — You get an annual board meeting! Retreats Expensing Your Cars Managing Your Hobby-related expenses What is your rewards-based [email protected] 00:09:02 The Business Model of The Burnham 00:16:20 SPONSOR: Streak is a CRM designed to help you stay on top of each part of your process — and your inbox — without ever leaving Gmail. Visit Streak.com/SBS to get 20% off your first year of Streak’s Pro Plan. 00:17:53 SPONSOR:

  • Small Business Payroll and Creating Impactful Presentations

    11/08/2021 Duração: 38min

    What's the best way to take care of your Small Business Payroll? Should you do it yourself or use a service? Join us during the introduction to Episode 340 of The Small Business Show to find out what your hosts Shannon Jean and Dave Hamilton think! Then, it's on to a discussion about how to create and make presentations that have an impact. How not to bore or confuse your audience and why we think less is more when it comes to great presentations. You will also get a chance to learn about Guy Kawasaki's secret 10/20/30 rule of presentations. Listen in for all this and more!   00:00:00 Small Business Show #340 for Wednesday, August 11, 2021 Small Business Payroll and Creating Impactful Presentations 00:01:23 Maine Lobsters vs. Atlantic Lobsters 00:04:28 What’s the best way to do Small Business Payroll Dave (currently) uses Quickbooks Payroll Shannon says Consider a Local Payroll Service [email protected] 00:11:55 SPONSOR: SaneBox. SaneBox’s Artificial Intelligence monitors your

  • The Best Printer for Small Business and Managing Customer Privacy

    04/08/2021 Duração: 27min

    What's the best printer for your Small Business? Multi-function, Inkjet, Laser - we discuss the pros and cons of each printer type with real-world experiences from your hosts Dave Hamilton and Shannon Jean. Then it's on to a discussion about Customer Privacy - what are your responsibilities as a keeper of data at your Small Business? How can we keep our privacy policies simple and is there a way to use our customer data handling as a selling point? Can you build trust and credibility with your customers by showing them that you value their privacy, their time, and their intelligence? Join us for episode 339 of the Small Business Show to find out! 00:00:00 Small Business Show #339 for Wednesday, August 4, 2021 00:01:09 The Best Printer for Small Business Shannon’s Inkjet Pick: Epson EcoTank Shannon’s Label Printer Pick: Dymo Labelwriter 4XL Dave’s Laser Printer Pick: Lexmark MB3442adw MultiFunction Laser Printer/Copy/Fax/Scan [email protected] 00:09:21 James-What do you know about

  • PPP Loan Forgiveness and Simplicity In Your Business

    28/07/2021 Duração: 21min

    How many steps does it take for a customer to speak to a human at your business? How about placing an order? How easy is it for a return to be processed or a refund to be issued? Over time, all of us can fall into the complexity trap of making things too complicated for our customers, our employees, and ourselves. Let’s call it Complexity Creep. As you work on solving problems, it’s easy to add “just one more step” or “one more option” to take care of a specific issue. Today on The Small Business Show, your hosts Shannon Jean and Dave Hamilton start off with an update on what you need to be doing to get your PPP Loan forgiven before jumping into a discussion about why simplicity is so important for your Small Business success. Join us! 00:00:00 Small Business Show #338 for Wednesday, July 28, 2021 00:00:57 PPP Loan Forgiveness for the Second Round 00:07:43 SPONSOR: SaneBox. SaneBox’s Artificial Intelligence monitors your Inbox. Automatically, knucklehead email is moved to your SaneLater folder. All t

  • Eric Benavides Founder of Backyard Workroom

    21/07/2021 Duração: 35min

    Having an area for work, exercise, or just to get away is critically important. We have discussed ways to carve out space when working from home, and both Dave and Shannon have discussed how having an area outside of your home can increase your productivity and sanity. Today on the show, we are chatting with Eric Benavides, Founder and CEO of Backyard Workroom – a company building and installing structures in as little as 2-3 weeks that can give you that space we've been talking about.   00:00:00 Small Business Show #337 for Wednesday, July 21, 2021 Eric Benavides, Founder, and CEO of Backyard Workroom Necessity is the mother of invention! Being an entrepreneur is a blue-collar job How do you get this into somebody’s backyard? What do you have that’s patentable? 11:36 Sponsor: LinkedIn Jobs will help you hire the right person for your role. Post your first job for free at LinkedIn.com/SBS. Terms and conditions apply. The patenting process Start big, let them steer you small The provis

  • Managing Hybrid Work Schedules for your Small Business

    14/07/2021 Duração: 32min

    If you switched to a work from home business model during the pandemic, you may now be working on a plan to get your team back into the office. What’s the best method to start in-person schedules again? How do you transition those workers that don’t want to work in person anymore and what about hybrid work schedules? Today we are going to tackle these challenges and more as we discuss a few different hybrid models, their pros and cons, and how to be meet the needs of your employees AND your business. Join your hosts Shannon Jean and Dave Hamilton as we explore the challenges of getting people back to in-person work schedules. 00:00:00 Small Business Show #336 for Wednesday, July 14, 2021 “Nana and Grandad” Book 00:05:06 Getting Back to the office Work from Home Research from Harvard Business Review 00:12:40 Hybrid, Employees Decide 00:18:04 SPONSOR: Streak is a CRM designed to help you stay on top of each part of your process — and your inbox — without ever leaving Gmail. Visit Streak.com

  • Orchid Insanity Founder Dean Hung

    07/07/2021 Duração: 38min

    We love getting a chance to talk with business owners that have carved out a successful niche for themselves. Today we're sitting down with Dean Hung, Founder of Orchid Insanity. Dean has built a successful business selling Orchids on his website, eBay and Etsy. Listen and learn about the challenges of selling products that have to stay alive when shipping them worldwide and more! 00:00:00 Small Business Show #335 for Wednesday, July 7, 2021 Dean Hung from Orchid Insanity The riches are in the niches! A Hobby Gone Wild: From obsession to addiction to... profit! Failure: Business cards We don’t control the weather Etsy is slick, fast, and easy-to-use. Learns from everyone else’s mistakes 00:16:35 SPONSOR: Custom Comet creates custom merchandise for your business. Air fresheners, coasters, coffee sleeves, stickers, and more. Let Custom Comet help your brand create a unique and memorable promotional product. Mention Small Business Show for 5% off! 00:18:22 Plants are low-stress! Managing

  • Advising a Young Entrepreneur and Gamiotics Check in

    30/06/2021 Duração: 35min

    Today on The Small Business Show we check in with David Carpenter, Founder of Gamiotics and the Seize the Show entertainment group. But first, it's listener Q&A where your hosts Shannon Jean and Dave Hamilton give advice to a parent of a first-time entrepreneur. Join us!       00:00:00 Small Business Show #334 for Wednesday, June 28, 2021 00:02:40  00:03:57 Kelly-Advice for a first-generation entrepreneur [email protected] Don’t Make Fear-Based Decisions Listen to Yourself Take Action Make use of SCORE Ask questions everywhere Listen to Small Business Show and ask us questions! Persistent Passion is the Key! Understand and Expand Your Talent Stack 16:09 SPONSOR: HelloFresh. Visit HelloFresh.com/sbs14 and use code sbs14 for up to 14 free meals and free shipping! 19:13 David Carpenter from Seize the Show, Gamiotics, and Tilted Windmills Theatricals David Carpenter on Small Business Show SBS 334 Outtro

  • Roger Volodarsky Founder and CEO of Puffco

    23/06/2021 Duração: 47min

    Join your hosts Dave Hamilton and Shannon Jean as they sit down with Puffco Founder and CEO, Roger Volodarsky. The episode is a master class in building a niche business to produce the best products and customer experience that is possible. Roger is a true champion of creating products that solve particular problems and building a business that reflects his self-expression.     00:00:00 Small Business Show #333 for Wednesday, June 23, 2021 Interview with Roger Volodarsky, CEO and Founder of Puffco Pre-30yo Angst combined with a few Light cannabis arrests = Puffco Started with Puffco Classic, January 2014 — Built for himself! Then the Puffco Pro, October 2014 Try to impress yourself Companies led by community members All ideas are soldiers in the world of ideas “Dabbing” = Vaporizing Concentrates Attention and Intention A thought about pre-filled THC Distillate vape cartridges 19:31 SPONSOR: Custom Comet creates custom merchandise for your business. Air fresheners, coasters, coffee s

  • The Power of Reciprocity

    16/06/2021 Duração: 33min

    Giving something of value away to customers before they place an order is a common sales and marketing technique. This reciprocity tactic is a powerful way to use persuasion to attract new customers to your business. But what about using it in other ways? With your employees, suppliers, and partners? Today on The Small Business Show you will learn about the hidden power of reciprocity and why it should be at the forefront of decision making for your business. Join your hosts Shannon Jean and Dave Hamilton as they discuss the power of using reciprocity to help you and your Small Business succeed! 00:00:00 Small Business Show #332 for Wednesday, June 16, 2021 00:01:01 New Logo for SBS [email protected] 00:01:34 The Power of Reciprocity Give away something of value before the order is placed Costco’s Free Samples are their Secret Sauce HelpScout - Teaching great customer service Scott Adams: Hand out TicTacs at the start of each meeting. 00:12:06 SPONSOR: Bambee – Let Bambee hel

  • Employee Reviews and What to do When You’re Stuck – Small Business Show 331

    09/06/2021 Duração: 36min

    What's the best way to manage employee reviews for your team? Should you use an objective, numerical rating system or stick with a more subjective process? Join us today as your hosts Shannon Jean and Dave Hamilton discuss ways to make reviews a productive and positive experience for employees and employers. After a message from our sponsor, Streak, then it's time for listener questions where Kevin tells us that our pie-in-the-sky optimism isn't working for him. We get down to Earth and offer Kevin some action tips to help him get out from being stuck working for someone else. It's hard work, but we know you can do it, Kevin! If you have a question for Dave or Shannon, contact us at [email protected]! 00:00:00 Small Business Show #331 for Wednesday, June 9, 2021 Listener Questions today! [email protected] 00:04:06 Robert: How to do reviews? Make sure you document it Call them “Check-ins.” Ask your employees to create their notes first… and share them. When to schedule revi

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