Digital Influence

Informações:

Sinopse

Digital Influence is about digital transformation: what it means, how to do it, its challenges and how businesses around the world are succeeding with it. Digital transformation initiatives are now a high priority for business leaders. Changing the culture within organisations while also enhancing the customer experiences are no longer nice to haves, they are at the very heart of the future success of your business. Ryan Hogarth explores this new digital culture with guests who are at the forefront of the change.

Episódios

  • Taking your Start Up to London

    17/05/2017 Duração: 16min

    CliffCentral.com — Ryan chats to Scott Cundill. Originally they were going to talk about Scott's business, Majestic3 but it become more of a conversation about what it takes for a South African start up to set up shop in the UK. A fascinating listen for any locals looking to expand and earn Pounds!

  • Customer Service is Not Good Enough

    03/05/2017 Duração: 16min

    CliffCentral.com — Customer service has been a focal point in business since there have been businesses. But tech-savvy customers today want more than just service. What is "customer experience" and why should it be an ongoing obsession for every business? Ryan chats with Lynn Baker, professional speaker and customer experience expert.

  • The Remote Workforce: How to Make it Work

    12/04/2017 Duração: 16min

    CliffCentral.com — Remote workforces are gaining momentum. What are the pros and cons, and how are the growing number of businesses adopting them making it work?

  • The Digital Business Model

    05/04/2017 Duração: 15min

    CliffCentral.com — What exactly is "digital thinking" when we are looking to evolve our business models for the digital economy? Ryan takes a look at the common characteristics of businesses around the world which are finding success in digital transformation.

  • Celebrity Service

    22/03/2017 Duração: 17min

    CliffCentral.com — We are learning every day that the more technological we become, the better we need to know our customers and customer service is at the heart of success. Ryan talks to global speaker Geoff Ramm on the 9 points of Celebrity Service.

  • The 7 Mistakes you are making on LinkedIn

    15/03/2017 Duração: 17min

    CliffCentral.com — Ryan chats to Andy Preston who is the world's most recommended sales speaker. As a sales professional, he says LinkedIn is the best sales tool in 20 years - but most people are not using it well. Andy unpacks the 7 most common mistakes we all make with LinkedIn.

  • Toxic HR Policies that need to be Killed

    08/03/2017 Duração: 14min

    CliffCentral.com — Ryan discusses 10 toxic HR policies that should be killed in any business going digital. These were taken from an article by Liz Ryan, a 30-year veteran of HR.

  • Fear-Friction-Future

    22/02/2017 Duração: 15min

    CliffCentral.com — Business gurus have for decades implored businesses to "think differently". The need for this has never been greater in the age of digital - but in this episode Ryan dives deeper into what "think different" means, and a way to do this which makes the future a lot more profitable.

  • The Bit by Bit Disruption of Financial Services

    15/02/2017 Duração: 15min

    CliffCentral.com — The rapid, yet gradual, disruption of the financial sector is well underway. Ryan chats to FedGroup CEO Grant Field about this change and how investment and ownership is changing.

  • The Now of Retail

    08/02/2017 Duração: 15min

    CliffCentral.com — We are firmly in the world of data and the insights it brings. Ryan chats with the country manager of Axis Communications, Roy Alves, about how the old security camera in your store is being redeployed to bring deep insights into customer behaviour, and how retail is using those to increase profits.

  • Tour Guide to the Future

    01/02/2017 Duração: 16min

    CliffCentral.com — Ryan chats with one of the smartest people he's met. He is a Keynote Speaker, an Academic and Futurist. Pieter Geldenhuys talks about machine learning and editing our DNA... not so much a discussion about the future as it is about right now.

  • The Future of Money

    25/01/2017 Duração: 16min

    CliffCentral.com — Money, like everything else, is going digital. What does this mean for the future of your money and the future of banking? Ryan chats to expert Raymond de Villiers.

  • Communications Unite!

    18/01/2017 Duração: 17min

    CliffCentral.com — Being available for your customer is a challenge in a world of multi-communication platforms. Back in the 90s all you needed was a PO Box, a receptionist and a fax machine. Ryan chats to Kyle Woolf, CEO of Saicom, about how we collaborate and communicate with so many ways available to do it.

  • What's up with Video?

    11/01/2017 Duração: 15min

    CliffCentral.com — In 2016 there was much talk about the video take over of social media. Now, with live broadcast options available on various social platforms the stage is set for a video revolution. Ryan chats with Peter Du Toit from Future Work IQ about what this all means.

  • We're Not Robots

    04/01/2017 Duração: 14min

    CliffCentral.com — Life in the 21st century is defined by transformation. The exponential advancement of technology provides the opportunity for humanity to co-evolve at a breathtaking rate. What does this mean for business... hat does it mean for the individual?

  • Digital Entrepreneurs

    21/12/2016 Duração: 15min

    CliffCentral.com — Being an entrepreneur in the age of the Internet provides the potential to build a global brand, but there are challenges and lots to think about. Ryan chats with Claude Schuck from Veeam Software about the journey.

  • Solving the Logistics Dilemma

    14/12/2016 Duração: 16min

    CliffCentral.com — Digital transformation promises the merging of our offline and online worlds. So it is with commerce. 'E-Commerce' is today just 'commerce', but it requires solving the logistics (offline) challenges of selling online. Ryan chats with Justin Drennan of Parcel Ninja, who are doing just that.

  • Bionic Banking

    07/12/2016 Duração: 15min

    CliffCentral.com — Ryan talks with Gasen Naidu of Cisco about Bionic Banking and the state of readiness of our banks for digital transformation, as viewed against customer expectations.

  • Vagina Varsity goes Digital

    30/11/2016 Duração: 15min

    CliffCentral.com — Libresse has launched Vagina Varsity to get women (and men) talking about their bodies. Breaking taboos is an important start in allowing women to have real conversations about their bodies. With a small budget, this campaign is succeeding through digital distribution - as Ryan discovers chatting to Kerry Hibberd and Sarah Snyman.

  • Raspberry Pi FTW

    23/11/2016 Duração: 15min

    CliffCentral.com — Considering the way the world is today, education in STEM is vital for the future of any country. Ryan talks to Melissa Naidoo from RS Components about their long-running initiative to get kids excited about engineering using the Raspberry Pi.

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