CarLife with the Hallmark family
Rocky and John talk about overcoming objections, and the misconceptions around what that phrase really means.
Breaking Bad, Breaking News, and When Stuff Breaks09/08/2012
This week we talk about Breaking Stuff … we sit down with Rivergate Service Manager Trever Stergar to talk about how customers can optimize both time and money spent in the service department … Glenn bemoans his inability to see … Continue reading →
Greeting and Hospitality with Glenn Krueger18/07/2012
John Ferguson sits down with Glenn Krueger, Rivergate VW/Mitsubishi General Manager, to talk about Hallmark’s expectations for a customer’s first impressions of our store.