The 21st Century Workplace



Work doesn't have to be just a job. Join host Chris Taylor as he connects with authors, thought leaders, consultants and methodologies that are shaping the new world of work into an experience that engages us all. Your work matters. It's time to show up.


  • Friend of a Friend

    Friend of a Friend

    01/05/2018 Duração: 38min

    For many people, the word “networking” sends chills down their spines. Luckily, David Burkus’ Friend of a Friend is not a networking advice book—instead, it examines the complexity of the networks that already exist in the world, the social science that underpins them, and how to better understand them. We were delighted to host Burkus on the podcast for a lively discussion about how networks work—how they skew our perception of the world, how we can seek out alternative perspectives, and how we can leverage social capital to improve our circumstances.

  • Fusing Brand and Culture

    Fusing Brand and Culture

    13/03/2018 Duração: 36min

    For many years, we have discussed brand and culture as two separate things. Brand represents the reputation and perception of an organization, while culture refers to the way that people experience working at an organization. However, in our increasingly digital, and therefore transparent world, the alignment between brand and culture is becoming a competitive advantage. We were delighted to host Denise Lee Yohn, author of Fusion: How Integrating Brand and Culture Powers the World’s Greatest Companies, for a discussion about this alignment between brand and culture. Denise layers her 25 years of brand and marketing experience with an interest in the power of culture together to create some of the most successful companies in the world.

  • Rules of Engagement

    Rules of Engagement

    26/02/2018 Duração: 45min

    Change is perhaps the only constant we can count on. Whether you call it “disruption” or prefer, as author Carolyn Swora does, to use the more positive word, “evolution,” it’s no secret that we live in a world that demands adaptability. And yet, most organizations are structured based on outdated hierarchies, rigid decision making processes, and an industrial-era emphasis on process and productivity. We were delighted to host Carolyn Swora on the podcast for an in-depth discussion of her book Rules of Engagement: Building a Workplace Culture to Thrive in an Uncertain World. Carolyn shared her thoughts on the realities of living (and thriving) in a VUCA world, why organizations need to focus on people, not process, and why culture change efforts that are still based on industrial thinking around productivity are bound to fail.

  • Creating Great Choices

    Creating Great Choices

    20/12/2017 Duração: 45min

    Full disclosure: here at Actionable, we are huge fans of Roger Martin’s work. Not only has he been named the #1 management thinker by Thinkers50, but his work has helped to frame many of our internal project and strategy discussions. We are delighted to host Roger for a conversation about his latest book, Creating Great Choices: A Leader’s Guide to Integrative Thinking. Roger shared his thoughts on the origins and evolution of his work, the power of narrative for making complex ideas more understandable, and his four step process for moving beyond “either/or” decision making processes, toward creating greater choices through integrative thinking.

  • Becoming a Professional Mind-Maker-Upper

    Becoming a Professional Mind-Maker-Upper

    27/11/2017 Duração: 31min

    Phil Jones noticed that in large groups of people, particularly in commercial scenarios, with all things being equal (skill, capabilities, resources), some people are just way more successful. He realized that the key differentiator was that top performers knew exactly what to say, how to say it, and how to make it count. These “magic words” of influence are the basis of his new book, Exactly What to Say—where he unpacks some of the verbal cues that we can all directly apply to our conversations, to move people from “maybe” to a definitive yes or no. Phil joined us for a funny and insightful conversation about the power of words to help you become more persuasive.

  • Embracing Your Onlyness

    Embracing Your Onlyness

    28/08/2017 Duração: 35min

    In her previous books, Nilofer Merchant has taught us how to "create business solutions through collaborative strategy" (The New How) and has shared the 11 Rules for Creating Value in the Social Era. Now she's back with a new tome, The Power of Onlyness, and such luminaries as Susan Cain, Amy Cuddy, and Dan Pink are already singing its praises. Its premise is this: the Internet has been the great leveler, demolishing hierarchies and giving all of us, regardless of our status, a platform to spread our message and change the world—as long as we embrace and harness our "onlyness", that one thing that sets us apart from everyone else. During our chat, we touch upon the following: Why you no longer need to be part of an organization or require capital to make a dent in the world How do we define—and own—our onlyness? Can we do it ourselves? Those questions that you can't answer and don't leave you alone are really the first step in discovering your onlyness Encountering fear and anger while striving to embrace yo

  • Whats Your Leadership ROI?

    What's Your Leadership ROI?

    24/07/2017 Duração: 26min

    We're delighted to welcome Mike Figliuolo, author and founder and managing director of thoughtLEADERS, on The 21st Century Workplace Podcast. With his first book, One Piece of Paper, Figliuolo helped us craft a simple and robust leadership philosophy. With his sophomore effort, Lead Inside the Box, co-authored by Victor Prince, Figliulo shifts his focus to "how smart leaders guide their teams to exceptional results". During our chat we dive into many areas, including: What it was like co-writing a book virtually with someone he hadn't met in person Triaging where you invest your time as a leader How the book flips the traditional leadership model on its head with its performance matrix (and how we can best leverage it) How much time should we allow between performance reviews? Defining Leadership Capital Why if something you say during a performance review surprises your direct report, you've failed as a leader At first blush some of the ideas discussed in this conversation may sound a little counterintuiti

  • Turning Everyday Insights Into the Next Big Thing

    Turning Everyday Insights Into the Next Big Thing

    05/06/2017 Duração: 35min

    In her new book, Hunch, Bernadette Jiwa explores the creative dearth that our distracted society is creating. She examines “innovation icons” like Steve Jobs and Elon Musk for the common trends they share. But then, and this is the exciting bit, Bernadette shows example after example of “ordinary geniuses”—people like you and me —who are creating their own breakthrough innovation, leveraging a simple set of practical tools that we can all benefit from. In this episode of The 21st Century Workplace, we discuss: The limiting belief we have around what genius actually is How we can reduce distractions to broaden our curiosity Why a Hunch = Insight + Foresight The subtle (but very important) distinction between Ideas and Opportunities The winning combination of Curiosity, Empathy and Imagination This conversation will leave you with some invaluable tips on how you can turn your everyday insights into the next big thing. Actionable Quote"I often wonder what Steve Jobs would think if he was transported down here

  • 046 - Becoming Pre-Suasive

    046 - Becoming Pre-Suasive

    14/11/2016 Duração: 30min

    with Robert Cialdini

  • More like Yoda, Less like Superman

    More like Yoda, Less like Superman

    10/10/2016 Duração: 34min

    Jonathan Raymond

  • Bubbles of Belief

    Bubbles of Belief

    14/09/2016 Duração: 34min

    with Dave Gray

  • The new norm of career pivots

    The new norm of career pivots

    05/09/2016 Duração: 40min

    with Jenny Blake

  • Simple Strategies for Boosting Happiness

    Simple Strategies for Boosting Happiness

    20/06/2016 Duração: 40min

    with Neil Pasricha

  • Hiring Ideal Team Players

    Hiring Ideal Team Players

    31/05/2016 Duração: 32min

    with Patrick Lencioni

  • Whos Responsible for Employee Engagement?

    Who's Responsible for Employee Engagement?

    09/05/2016 Duração: 33min

    with Dan Pontefract

  • A little less advice, a little more curiosity

    A little less advice, a little more curiosity

    23/03/2016 Duração: 35min

    with Michael Bungay Stanier

  • Innovate the Factory

    Innovate the Factory

    15/03/2016 Duração: 40min

    with David Burkus

  • Spies Share Information. Why Can’t We?

    Spies Share Information. Why Can’t We?

    06/11/2015 Duração: 41min

    with Jamie Notter and Maddie Grant.

  • A Balancing Act

    A Balancing Act

    30/07/2015 Duração: 32min

    with Dr. Robert Holmes

  • Engaging Millennials From Day One

    Engaging Millennials From Day One

    16/07/2015 Duração: 35min
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