Second Opinions Podcast

Joan Wynn is the Chief Quality Patient Safety Officer at Vidant Health in Greenville, North Carolina, and was recently named as one of the top patient safety experts in the country. In this episode you’ll hear how a tragic patient safety event was the catalyst that led the health system to transform its culture. Dr. Wynn shares how engaging the Board in quality and safety created a foundation for meaningful and sustainable change. She also discusses the role of patient and family advisors and how their stories introduce a human face behind the numbers. Learn how leadership focus and attention, transparency of process and outcomes data, and engaging frontline staff have allowed Vidant to build a lasting culture of safety.