Boiled Down
25. Turning Micro-Disappointments into Macro-Delights
- Autor: Vários
- Narrador: Vários
- Editora: Podcast
- Duração: 0:52:40
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Sinopse
Every interaction a guest has with your brand has a direct affect on your company's reputation, your customer's subconscious decision-making, and your bottom line. Chris Nordyke of Summit Cleaning & Restoration stops by to talk customer experience and how common failure points present opportunities for success and how an empowered staff can create wins all around. Guest: Chris Nordyke, Summit Cleaning & Restoration Advocacy Watch: • Plastic bag and straw bans coming into effect • Regional team kickoff around the state • Cannabis tourism and regulations; OLCC guidance coming