Pharmacyforward

Working Remotely - Making Remote Work, Work

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Sinopse

Christie Nemoto, PharmD, BCACP - Clinical Pharmacy Specialist in The Queen's Health Systems - Queen's Clinically Integrated Physician Network (QCIPN) - talks to us about providing care to patients at a distance and creating an effective work environment at home. Key Lessons: Health professionals had to learn new skills in order to deliver care to patients and interact with colleagues at a distance over the past year.  Remote work became the new norm during the COVID-19 pandemic. Clinical care models in Hawaii have evolved over the years to support patients at a distance.  Hawaii is an archipelago of islands and access to health care services is enabled by a variety of technologies. Pharmacists play a critical role on the healthcare team, even more so in the digital age. Remote communications with patients are challenging - particularly written patient education sheets and post-visit summaries. Clinicians need to rely on verbal clues (rather than visual clues) to ensure patient understanding. When worki