We Got Trouble

Is there someone where you work who absolutely, totally, and unequivocally drives you up the wall? Do you sometimes feel like climbing the wall all by yourself as the quickest way to escape? If you are saying Yes! Yes! Yes! you have had first-hand experience with "The Frustration Factor," up close and personal.   The players of the world are alive and well and ready to drive you up the wall. Some are aggressive, some passive; some are extroverts and others introverts. Whatever their personalities, they are mostly motivated by personal needs, status goals, and insecurities. If their private goals are coincidentally compatible with your company's, so be it. If not, their selfish interests prevail.   Rich is an experienced player.   Rich's approach to driving people up the wall is B-t-B: By the Book. In a less linguistically correct time, we called this CYA.   His main play is to do things the same way he always does them. What has worked before is likely to work again. He knows people seldom find fault